Optizen Wellness

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer service. This information may include:

• Name and contact data (email address, postal address, phone number)
• Payment information (processed by our secure payment gateway, Razorpay)
• Account credentials (username and password)
• Communications with us

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
• Communicate with you about products, services, offers, and promotions.
• Maintain and improve our website and services.
• Respond to your comments, questions, and requests for customer service.
• Protect against fraudulent, unauthorized, or illegal activity.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Razorpay), shipping, and data analysis. These service providers are authorized to use your personal information only as necessary to provide these services to us.

4. Payment Gateway

All payments are processed through Razorpay, a secure and trusted payment gateway. We do not store your credit card or net banking details. For more information on how Razorpay secures your data, please refer to Razorpay's privacy policy.

5. Your Rights and Choices

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@optizenwellness.com